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Online Banking

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FAQ

Looking for more information about our Internet Banking Service? Try looking here...

Accounts

  • What accounts are viewable online?
  • Can I send account instructions via e-mail?
  • How can I change my details (e.g. address, account details) held by First Trust Bank (GB)?
  • How can I search transactions?
  • More account questions

eStatements

  • What are eStatements?
  • What does signing up for eStatements mean?
  • Is there a cost associated with receiving eStatements?
  • More questions about eStatements

Regular Payments

  • How do I set up a regular payment using Online Banking?
  • How long does it take to set up/amend/cancel a regular payment?
  • More questions about regular payments

Credit Card

  • What are the new Credit Card services available through Online Banking?
  • More questions about Credit Cards

Code Card

  • Do I need a Code Card?
  • How can I order a Code Card?
  • How will I get my Code Card?
  • When will I be asked for a code from my Code Card?
  • More questions about Code Cards