At First Trust Bank we value your business. So, as part of our commitment to being open and clear with our customers, each year we will give you a summary of your account.
We will send you a summary for each personal current account you hold with us. It will give you details of any interest, fees or refunds on your account in the last 12 months.
The summary will tell you:
- the total of any credit interest paid to your account, or debit interest charged to your account in the last 12 months;
- details of any fees you have paid in the last 12 months;
- details of any fees which have been refunded to your account in the last 12 months; and
- the interest rates that apply to your account at the date of the summary.
When we will send the Annual Summary:
We will send an Annual Summary to you each year in the anniversary month of your account opening.
You do not need to do anything
The summary is for your information and you do not need to take any action. If you have any questions about the summary, please contact your local branch or call our helpline on 0845 6005 925.
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