Contact Us

Contact Points

First Trust Bank Headquarters

4 Queens Square,
Belfast,
BT1 3DJ

+44 (0)28 9032 5599

Customer Contact Centre

Customer Service Centre - Account Queries
Monday to Friday 9.00am to 5.00pm
+44 (0)845 6005 925

Direct Sales Centre - Personal Loans, Overdrafts, Credit Cards and Mortgages
Monday to Thursday 9.00am to 9.00pm, Friday 9.00am to 5.30pm, Saturday 10.00am - 2.00pm
+44 (0)800 38 22 65

Branch Information (Northern Ireland only)

Branch Locator
Information on branch locations, opening times, telephone numbers
and available services.

Email Enquiries

For e-mail queries on First Trust Bank services, please complete our
online enquiry form.

Credit Cards

Customer Service line (24 Hours, 7 days a week):
+ 44 (0)28 9024 1822

First Trust Bank is a trademark of AIB Group (UK) p.l.c. incorporated in Northern Ireland. Registered Office, 4 Queen's Square, Belfast, BT1 3DJ. Registered Number, NI 18800.

First Trust Bank subscribes to the Lending Code and is covered by the Financial Ombudsman Service. Details of the Lending Code are available on request from any First Trust Bank branch or from the Lending Standards Board.

IMPORTANT: Before entering this site please take time to read our Site Legal Notice and Privacy Statement. By proceeding further you are deemed to have read and accepted our Site Legal Notice and Privacy Statement.

The information regarding the products and services contained on the following pages is intended only for the residents of Northern Ireland. If you are not a resident of Northern Ireland it may be unlawful for you to receive this information.