Features of Online Banking
View balances and available funds
You can view your balances and available funds (on eligible accounts*) of all the bank accounts, credit card and Asset Finance accounts you have set up on Online Banking.
*Accounts with a Visa debit card or overdraft facility
Quick pay allows you to transfer money or pay a bill to your accounts in one step. The Quick pay option is located at the top right of the 'account overview' screen and is available on accounts you have already set up on Online Banking.
You can view the most recent transactions on your accounts, including your Visa card and MasterCard transactions.
You can view details of pending Visa debit card transactions. These are transactions which you have completed but have not yet been taken from your account.
Transaction search allows you to search up to a maximum of six months of account transactions or 100 of your most recent transactions.
You can choose to receive your bank and credit card statements through Online Banking instead of receiving your paper statements through the post. It's convenient, free of charge and gives you an opportunity to reduce the impact of your banking on the environment. For more information on eStatements visit our help site.
Transfers and Payments
You can transfer money to any bank or building society account within the UK. You can add accounts for regular transfers, amend and cancel accounts or make one-off transfers.
You can pay bills to a list of up to 2,000 billers. You can add bills for regular payments, amend and delete bills or make one off bill payments.
You can add bills by searching for the name of the biller using the search function or by navigating down through the various bill categories and sub-categories option.
You can forward date a bill payment to be made up to 28 calendar days in advance, ideal for payments due while you are away on holiday.
You can set up, amend and cancel regular payments to any bank account in the UK.
My Credit Cards
As well as viewing the balance of your credit card, you can manage your card through our self service option. For example, you can ask to increase or decrease your credit card limit, ask for a replacement card, PIN reminder or set up an authorised user.
Personal Business customers - Online and Phoneline Banking is available to sole-traders and partnerships whose mandate requires only one signatory on cheques and other banking instruments. These services are not available to limited and unlimited companies, limited liability partnerships (LLPs), clubs, societies and charities.
- Registered accounts may be in any name(s) and may be held within First Trust Bank or any other financial institution.
- There is no registration fee for the use of Online and Phoneline Banking. (Excludes cost of telephone rental and calls.) If you are liable to pay transaction fees on your account, Online and Phoneline Banking transactions will be charged at the current 'automated transaction' rate.
- On joint accounts, all account holders are jointly and severally liable for all Online and Phoneline Banking transactions carried out on their accounts.
Back to top