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Phoneline Banking

Next Steps:

Register Now

  • Call us on:               028 9034 6034

0845 793 0000

You can access Phoneline Banking from any touch-tone telephone. If you do not have a touch-tone telephone you should find a switch on your telephone to make it compatible or alternatively check with your telephone service provider.

You can:

  • Check your account balance and available funds
  • Check your recent and pending transactions
  • Transfer money between your First Trust Bank accounts*
  • Transfer money to other UK bank or building society accounts*
  • Pay your bills*
  • Change your Personal Access Code (PAC)
  • Order a statement
  • Search to see if cheques you've written have been taken from your account

* You can transfer funds and pay bills to existing accounts and companies already set up on your Online Banking. See below table for details of companies who you can pay bills to through the Phoneline Banking service.

Company Bill Payment Details
Code Bill Type Company
1 Electricity Power NI
2 Telecoms BT
Virgin Media
4 Cable and TV TV Licence
5 Visa First Trust Bank Visa
Bank of Ireland Visa
Barclaycard Visa
Capital One Visa
Egg Visa
MINT Gold Visa
MINT Classic Visa
Danske Bank Visa
RBS Classic Visa
RBS Gold Visa
RBS Platinum Visa
Sainsbury's Visa
Tesco Platinum Visa
Tesco Classic Visa
6 MasterCard First Trust Bank MasterCard
Bank of Ireland MasterCard
Barclaycard MasterCard
Capital One MasterCard
Marks and Spencers MasterCard
MBNA MasterCard
Danske Bank MasterCard
MINT Classic MasterCard
RBS Affinity MasterCard
RBS Gold MasterCard
Tesco MasterCard
7 Storecards and Mail Order Debenhams
Dorothy Perkins
Great Universal
Marks and Spencers
New Look
Next Directory
9 Miscellaneous Land and Property Services (Rates)

Please note:

Personal Business customers - Our Online Services are available to sole-traders and partnerships whose mandate requires only one signatory on cheques and other banking instruments. These services are not available to limited and unlimited companies, limited liability partnerships (LLPs), clubs, societies and charities. Registered accounts may be in any name(s) and may be held within First Trust Bank or any other financial institution.

There is no registration fee for the use of our Online Services. (Excludes cost of telephone rental and calls.) If you are liable to pay transaction fees on your account, Online Services transactions will be charged at the current 'automated transaction' rate.

On joint accounts, all account holders are jointly and severally liable for all Online Services, transactions carried out on their accounts.


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Legal Notice

Terms and Conditions apply.

Please view the Terms and Conditions for Online Services in our Important Information section below.

Important Information

First Trust Bank is a trade mark of AIB Group (UK) p.l.c. (a wholly owned subsidiary of Allied Irish Banks, p.l.c.), incorporated in Northern Ireland. Registered Office 92 Ann Street, Belfast BT1 3HH. Registered Number NI018800. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. AIB Group (UK) p.l.c is covered by the Financial Services Compensation Scheme, established under the Financial Services and Markets Act 2000.

AIB Group (UK) p.l.c subscribes to the Lending Code and is covered by the Financial Ombudsman Service. Details of the Lending Code are available on request from any First Trust Bank branch or from the Lending Standards Board.

IMPORTANT: Before entering this site please take time to read our Site Legal Notice and Privacy Statement. By proceeding further you are deemed to have read and accepted our Site Legal Notice and Privacy Statement.

The information regarding the products and services contained on the following pages is intended only for the residents of Northern Ireland. If you are not a resident of Northern Ireland it may be unlawful for you to receive this information.