Internet Frauds and Threats

Online Support

The Internet is an integral part of our business and home life. While transacting online is convenient it is important to be aware of the potential risks. This section will give contact details and tips on how you can help prevent online fraud & threats.

Contact Information:

Phone & Internet Banking

If you notice unexpected activity or suspicious transactions on your account or on Phone & Internet Banking, please contact our Customer Service Advisers immediately at

AIB ROI: 0818 724 724 or +353 1 771 2424.

First Trust Bank: 028 9034 6034 (08.30 to 17.00 Mon to Fri)

Allied Irish Bank (GB): 028 9034 6060 (08.30 to 17.00 Mon to Fri)

iBusiness Banking

If you notice suspicious account activity or you feel you have been a victim of an online attack, immediately: call iBusiness Banking Support teams on:

iBusiness Banking (ROI): 0818 72 00 00 (within Ireland) or +353 1 641 4889 (outside of Ireland) Monday to Friday (08.30 - 17.30)

First Trust Bank iBusiness Banking: 0870 2430 331 (08.30 to 17.00 Mon to Fri)

Allied Irish Bank (GB) iBusiness Banking: 0870 2430 331(08.30 to 17.00 Mon to Fri

Fraudulent emails

If you receive an email that appears to be from AIB which you believe to be bogus, please notify us immediately by sending the email to

Help us, help you

While we make every effort to keep your details secure, there are some things only you can do.

Top security tips

  1. Never disclose your Code Card, PAC or Registration numbers.
  2. Never click on a link or open an attachment in an email to log in to Internet Banking
  3. Do Not use a computer that you do not trust to log in to your Internet Banking
  4. Check your bank statements regularly to identify any errors or fraudulent transactions
  5. AIB Group never sends emails unless you have specifically contacted us
  6. AIB do not request code(s) from your Code Card to Log in to Internet Banking

AIB is a registered business name of Allied Irish Banks, p.l.c. Registered Office: Bankcentre, Ballsbridge, Dublin 4.

Registered in Ireland: Registered No. 24173.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.

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